What makes us different
Over more than half a century the Wilcox Metal Finishing Group has progressively evolved from its primitive beginnings in a domestic garage.
A deliberate long term policy of income investment to match and accelerate the technical growth of its most sophisticated customer demands - has brought the Wilcox Group to its current position as a national leader in manufacturing technology within the industry.
A deliberate program to eliminate processing errors by computerisation, automation and effective process controls, enables the group to claim that it can commercially excel or match the quality and delivery requirements of any customer - given adequate consultation and involvement. We are currently developing tomorrow's technology.
We appreciate the need for quality management of your job from the time that we receive your first enquiry.
We are aiming to:
* Be customer focused and strive to exceed customer expectations
* Involve our staff in achieving unity of purpose and direction
* Plan and develop our processes and systems to improve service to
the customer and the organization's effectiveness
* continual improvement is fundamental to our operation
What distinguishes us from others:
* Simple and courteous discussion of customer requirements, involving the development of relevant specification
* Ready customer access to our technical expertise
* Facility to monitor incoming raw product for defects that might affect coating quality
* Guaranteed conformance and compliance with accepted specification is achieved by state of the art in-process computer process control
Laboratory testing equipment includes:
* Salt spray testing cabinet
* Micrographic examination
* Atomic Absorption Spectrometer
* ICP Mass Spectrometer
* Local thickness testing including:
- Coulometric
- Magnetic Induction
- Eddy Current
* Environmental controls:
- fully monitored effluent treatment
- continual process improvement for waste reductions
The right systems and controls for the protection and on time delivery of finished products.